
We have expertise across the following areas: | |
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End-to-End Servicing

Loan set-up
Electronic loan file set-up solutions include file preparation, credit and fraud check ordering, compliance verification and underwriting preparation
Loan underwriting
Underwriting solutions are usually conducted on shore, as they are closely coordinated with client activities. Quatrro's underwriting team receives ongoing training to ensure thorough understanding and application of investor and lender underwriting guidelines. Every underwriter goes through periodic assessments and certification process. Clients retain the final underwriting decision.
Document preparation
Document preparation includes file prescreening and data integrity checks to ensure a loan is eligible for final docs. As part of this service Quatrro can order flood certs and insurance. Quatrro can also run Section 32 (high cost) calculations in accordance with federal and state guidelines.

Trailing documents
Through its on-shore processing facility, Quatrro collects original signatures, recorded mortgages and deeds of trust, and, together with the title insurance policy, ships them to the appropriate investor. Quatrro can also reconcile investor lock with purchase advice.
HMDA audit
Solutions include analysis and reporting of HMDA data to ensure compliance.
Quality control and shipping
Loan quality control is assured through Quatrro's Six Sigma methodologies. Trained processors follow checklists, strict operating procedures and audit guidelines to ensure accuracy and file completeness. In addition, we can perform random file audits as required by the investor.

Loan boarding audit
Quatrro's loan boarding audits reduce risk and assure compliance with investor guidelines by verifying information and validating that all required documents are in the loan file early in the process.
Payoff processing
At our on-shore processing center, Quatrro handles inquiries regarding loan pay-off amounts, and reconciles to the pay-off date.
Loss mitigation
Quatrro's solutions include payment tracking, collections and skip-tracing.
